I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. Unfortunately, debugging is beyond what we can do in the forum.
#How to register windows 7 software when upgrading code#
Please understand that to solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. I can't even see which fonts I have installed (as it crashes before I can see the contents of the fonts folder), so I have no idea how I'd go about deleting ones that are causing it issues. I'm hoping maybe someone on this forum can help me instead. I just got off the phone with Dell's software technicians and they informed me that I'll need to fork over $130-240 to fix this issue if they get involved.
If I try to change the font on the screensaver, the same thing happens.Īnd yet, when I open MS Works, I can choose to use any of the new fonts I've installed without so much as a problem. It to just skip those ones), it finished copying them and then gave me a "BlueScreen" and restarted.Įvery time I go into the fonts folder, it crashes and gives me the blue screen again. After telling me that several of the fonts weren't compatible (and me telling (My previous computer had Vista.) I loaded all my new fonts from my external hard drive directly into the fonts folder. I just got my replacement computer with Windows 7 from Dell. From what I can tell, there is a compatibility issue with my fonts and with Windows 7.here goes.